Delivery and returns

Delivery

Orders are processed within 1 to 2 business days.


Delivery within Metropolitan France:

- 1 to 3 business days

- Colissimo : Free

International delivery:

- 1 to 5 business days.

- Colissimo : Free

Once your order has been shipped, you will receive a confirmation email with a tracking number .

If you have not received it, we invite you to check your spam folder.

Orders are shipped via Colissimo

The tracking link may take up to 24 hours to become active.

Back

- Time limit : You have 30 days from the date of receipt of your package to return your order.

- Condition of your product : The watch and/or bracelet must be new, i.e. in perfect condition and never worn.

An expert assessment will be carried out upon his return.

- Return of your package :

We invite you to visit the [Customer Service] > [Warranty and Returns] section. The procedure is fully explained there.

- Receiving your package : After inspecting the returned items, we will contact you by email to confirm the exchange or refund of your order.

In the case of an exchange, if the desired model is not the same price, we will refund the difference or send you a payment link if the price is higher.

Taxes

France and the European Union:

You pay the VAT rate applicable to your country directly when you place your order.

International (outside the European Union):

You will be contacted by our carrier who will ask you to pay the import taxes at the rate applicable in your country. You can pay this during transit or upon receipt of the package.