On our website, payment is made by credit card, via a secure payment platform.

At the moment, we do not offer payment in installments.

Orders are processed within 1 to 2 business days.

Delivery within Metropolitan France:

- 1 to 3 business days

International delivery:

- 1 to 5 business days.

Metropolitan France:

- Colissimo : Free

International :

- Colissimo : Free

Please note that customs fees may apply for deliveries outside the European Union.

France and the European Union:

You pay the VAT rate applicable to your country directly when you place your order.

International (outside the European Union):

You will be contacted by our carrier who will ask you to pay the import taxes at the rate applicable in your country. You can pay this during transit or upon receipt of the package.

At the moment, we do not deliver to collection points.

Once your order has been shipped, you will receive a confirmation email with a tracking number .

If you have not received it, we invite you to check your spam folder.

Orders are shipped via Colissimo

The tracking link may take up to 24 hours to become active.

The delivery status may have been updated too early.

If you still have no trace of your package after checking, you can contact us via our contact form, with your order number, so that we can open a request with our carrier as soon as possible and find a solution to your problem.

If the product is not suitable for you or you made a mistake when ordering, you have 30 days from the date of receipt of your package to return it for exchange or refund.

The item must be new, in perfect condition and kept in its original box for the return to be accepted.

An expert assessment will be carried out upon his return.

- Time limit : You have 30 days from the date of receipt of your package to return your order.

- Condition of your product : The watch and/or bracelet must be new, i.e. in perfect condition and never worn.

An expert assessment will be carried out upon his return.

- Return of your package :

We invite you to visit the [Customer Service] > [Warranty and Returns] section. The procedure is fully explained there.

- Receiving your package : After inspecting the returned items, we will contact you by email to confirm the exchange or refund of your order.

In the case of an exchange, if the desired model is not the same price, we will refund the difference or send you a payment link if the price is higher.

Return shipping is free for defects covered by the warranty.

In the event of a defect not covered by the warranty, return shipping costs are your responsibility. See the warranty and return policy HERE.

Your warranty covers all defects or damages that result solely from an assembly or manufacturing issue.

See Warranty and Return Terms HERE

Our warranty is two years.

All our repairs in the workshop are also guaranteed for one year.

Whether it is still under warranty or not, we can take it for repair in our workshop.

The procedure is detailed HERE

Generally, repairs take about 4 weeks, but this will depend on the time of year and the repairs to be carried out.

We cannot provide updates during the repair process, but you will be notified by email as soon as your watch is repaired.

All our tips are HERE

If you have changed your mind or made a mistake on your order, please contact us via our contact form.
If your order is already being prepared or has been shipped, we will no longer be able to modify or cancel it.

If upon receipt of your order an item is defective or if we made a mistake in your order, please contact us via our contact form.

If possible, please attach a photo/video of the defective product/wrong item received, so that we can investigate the problem.

Your invoice can be downloaded as a PDF in the order confirmation email.

If you are still unable to find your invoice, please contact us via our contact form, specifying your order number.